Read on to learn about new enhancements and additional ADA improvements for WebChat.
Improved Web Chat Experience
We’ve made updates to our Web Chat to enhance accuracy and accessibility!
- Simplified Chat Form – To ensure more accurate company data, we’ve removed the "Company" field from the Web Chat form. This change helps prevent duplicate company entries and keeps your Prokeep data clean and reliable.
- Enhanced Accessibility – We've improved ADA compliance by adding a scroll bar to the chat widget, making it easier for all users to navigate conversations.
These updates are part of our commitment to providing a seamless and user-friendly experience. Let us know if you have any questions!
For questions regarding any new features, please submit a ticket to our Support Team here or email support@prokeep.com.