This article includes instructions on how to enable notifications for Mozilla Firefox
Note: Upon initial login, Firefox will ask you if you want to enable notifications. You must click "Allow" to enable browser notifications.
If you did not enable notifications, see the troubleshooting steps below.
Troubleshooting Notification Issues
Step 1: Log into Prokeep
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Open Mozilla Firefox on your device.
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Log into your Prokeep account.
Step 2: Access Site Settings
- Copy the URL in your address bar
- In the upper-left corner of the browser, click the three horizontal lines on the top-right of your screen.
- Select "Settings"
- Select "Privacy and Security" from the menu on the left side; scroll to the bottom until you see "Permissions".
- Next to "Notifications", click "Settings"
- Paste the URL from your address bar, then select "Save Changes"
- Notifications will now be enabled. When new messages arrive, you will receive an audible notification and a visual slide-out notification.
For further assistance with notifications, please contact Prokeep Support at support@prokeep.com.