Before you begin Add no-reply@prokeep.com to your email contacts or approved sender list. This ensures the reset email reaches your inbox.
- Open Google Chrome, Firefox, or Microsoft Edge.
- Go to your company's Prokeep login page. If you don't know the URL, contact Support at support@prokeep.com.
- Click "Forgot Password?"
- Enter your email address.
- Click "Submit."
- Check your inbox for an email from no-reply@prokeep.com.
- If you don't see it, check your spam or junk folder.
- Click the reset link in the email, or copy and paste it into a supported browser.
- Create a new password.
Password Requirements
Your new password must include:
- At least 8 characters
- At least one uppercase letter and one lowercase letter
- At least one number (0-9)
Still having trouble? Reach out to our Support team at support@prokeep.com.