This article provides a brief overview of integration options available through Prokeep, their capabilities, their value, and the steps involved in setting up each integration.
Integration Use Cases
Prokeep’s integrations span various systems, with core use cases falling into three categories:
1. Contact Syncs
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Synchronize contact information between systems (bi-directionally or one-way).
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Reduce manual entry and management of contacts.
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Use Prokeep to gather hard-to-source individual contact details.
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Keep ERP contact data aligned with active accounts.
2. Order Notifications
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Send system updates to customers through Prokeep messaging.
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Save time on inquiries and improve customer service.
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Meet modern communication expectations.
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Use notifications to spark conversations and centralize communications.
3. Alerts and Tracking
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Leverage webhooks to integrate Prokeep activity with internal systems.
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Monitor new threads and boost adoption by embedding Prokeep into your workflows.
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