Deleting a Contact

This article will give you step-by-step instructions on how to delete a contact from the platform.

Removing a Contact from the Contact Book 

To remove a contact from the contact book, please see the steps below:

• Log in to your Prokeep profile.

• Go to the Contacts section.

• Click on the contact that you want to delete. If you have not added contact information, the contact may show as a phone number.

• Scroll to the bottom; click "Remove Contact"
  
  

Deleting a Contact - Managers & Admins Only 

To delete a contact from your contacts completely, please see the steps below:

• Log into your Prokeep Profile
• Go to your Settings menu; click "Manage Contacts"
  
  
  
  
• In the top right, search for the contact you'd like to delete
  
  
• Select your contact and scroll to the bottom of the contact's page; Click "Delete".
  
  
• Once you click Delete, you will be given another option to confirm; Click "Yes, Delete".
  
  
• Once you are done, the contact and all the threads associated with that contact are deleted.
• It should be noted that deleting a contact will delete it from everyone's contact list, including all groups it is associated with.