This article includes instructions on how to enable audible and pop-up notifications in Chrome.
Enabling Notifications
Note: Upon initial login, Google Chrome will ask you if you want to enable notifications. You must click "Allow" to enable browser notifications.
If you did not enable notifications, see the troubleshooting steps below.
Troubleshooting Notification Issues
Step 1: Log into Prokeep
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Open Google Chrome on your device.
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Log into your Prokeep account.
Step 2: Access Site Settings
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In the upper-left corner of the browser, click the
next to the URL.
Step 3: Check Notification Permissions
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Under the "Notifications" section, ensure it is set to Allow.
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If the "Notifications" option is not visible:
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Click Site Settings.
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In the menu on the left, select Privacy and Security.
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Locate the "Permissions" section and set Notifications to Allow.
- If you would like to receive pop-up notifications, set Pop-ups & redirects to Allow.
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Step 4: Refresh the Page
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After adjusting the settings, refresh the page to apply the changes.
Notifications should now be enabled.
For further assistance with notifications, please contact Prokeep support at support@prokeep.com.