This article provide instructions on how to add a new contact and send a welcome message.
Getting Started:
How to Login
Automate Your Prokeep Daily Login
Add a New Contact & Send Welcome Message
FAQs
To let customers know they can now text your phone line, you can send a welcome message to a contact.
To add a New Contact:
-
Login to your Prokeep profile.
- On the left side of the Prokeep toolbar, click the contact book icon.
-
Then, click the plus sign symbol.
- Here you will enter all of the customer's contact information.
To Send a Welcome Message:
- Ensure that the preferred group is assigned to the contact and that the welcome message box is checked.
- Note: Hovering over the "i" will showcase a preview of the welcome message.
![Untitled design (20)](https://knowledge.prokeep.com/hs-fs/hubfs/Untitled%20design%20(20).png?width=688&height=576&name=Untitled%20design%20(20).png)
- Once you click submit, your welcome message will be sent successfully!