Add New Contact And Send a Welcome Message

This article provides instructions on how to add a new contact and send a welcome message.

Getting Started:

How to Login 
Automate Your Prokeep Daily Login
Add a New Contact & Send Welcome Message
FAQs

To let customers know they can now text your phone line, you can send a welcome message to a contact.

To add a New Contact:

• Login to your Prokeep profile.

• On the left side of the Prokeep toolbar, click the contact book icon. 
  

• Then, click the plus symbol.  

• Here you will enter all of the customer's contact information.

To Send a Welcome Message:

• Ensure that the preferred group is assigned to the contact and that the welcome message box is checked.
• Note: Hovering over the "i" will showcase a preview of the welcome message.

• Once you click submit, your welcome message will be sent!