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How to Log in to Prokeep without Single Sign-On (SSO)

This article explains how to retrieve your organization's URL to sign in to Prokeep.


  1. Obtaining your Prokeep URL

  2. Signing In



    Obtaining your Prokeep URL

Please add support@prokeep.com and no-reply@prokeep.com to your approved senders list to ensure all emails are delivered with no issues.

  1. In your web browser, visit www.prokeep.com and click the Support button in the upper right-hand corner.
    How to Login 1

  2. You will be prompted to enter your Name and email address.  
  3. From the dropdown menu, select "Prokeep Account Access and Basic Feature Access/Settings"
  4. Provide the details of your request and any error messages you are receiving in the text box below:

Screenshot 2025-06-11 at 11.00.11 AM
5. Click "Submit".

  • Note: Our support team is available 9am-5pm EST. Any messages received after hours will be responded to the next business day.

 

Signing In

Once you've received your personalized login URL, you can visit it in your internet browser - Prokeep is compatible with Google Chrome, Mozilla Firefox, and Microsoft Edge.

Login Page

1. Enter your Username and Password

2. Click Sign In

sign in

3. You should see your inbox as shown below!

 

Tip: Bookmark this tab in your browser to access Prokeep at any time! 

 


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